Refund Policy

Effective date: January 31, 2026

 

1) Cancellations (2-hour window)

 

Because printed items are made to order, cancellations are only available within 2 hours of purchase, provided the order has not entered production.

 

To request a cancellation, email cbllc0820@gmail.com within 2 hours of purchase and include:

• The email used at checkout

• The product name

• The approximate time of purchase

 

If production has already started, we may be unable to cancel the order.

 

2) Returns

 

We do not accept returns or exchanges for change of mind on print-on-demand items.

 

3) Damaged, defective, or incorrect items

 

If your printed item arrives damaged, defective, or incorrect, we will work to make it right.

 

Contact cbllc0820@gmail.com within 7 days of delivery and include:

• Order email/receipt details

• A description of the issue

• Clear photos of the item and packaging (if damaged)

 

Eligible issues may be resolved with a replacement or other remedy depending on the circumstances.